Question 1

What do I do if someone dies at home?

Accepted Answer

If someone dies at home and the death was expected, contact their GP or the out-of-hours medical service. A doctor will confirm the death and begin the process of completing the Medical Certificate of Cause of Death. If the death was unexpected, call 999. You can contact a funeral director when you feel ready. At Life, we explain the next steps calmly whenever you need us.

Question 2

Do I have to use a funeral director straight away?

Accepted Answer

No. There is no legal requirement to contact a funeral director immediately after a death. Some families prefer to take a little time before making decisions, which is completely okay. Others find reassurance in speaking to a funeral director early on. At Life, we answer questions and guide you at your own pace.

Question 3

How long do I have to arrange a funeral?

Accepted Answer

There is no fixed time limit. Most funerals take place one to two weeks after a death, but this can vary depending on personal wishes, family circumstances, or coroner involvement. You do not need to have everything decided immediately. Taking time to consider what feels right ensures the funeral reflects the person who has died.

Question 4

What happens if I don’t know what the person wanted?

Accepted Answer

If no wishes have been recorded, the funeral arrangements are usually decided by the next of kin. A good funeral director will help you explore options and guide you towards choices that feel appropriate and meaningful. At Life, we help families create a farewell that feels right even when there are no clear instructions.