Privacy Policy
We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use and look after your data when you visit our website or get in touch with us.
Who we are
We are Life, an independent funeral director based on the Isle of Wight.
Our address is 17 Daish Way, Newport, PO30 5XJ.
If you have any questions about this policy or how we handle your information, you can contact us at hello@lifefunerals.co.uk or by phone.
What information we collect
We may collect and store the following information:
Your name
Contact details such as email address and telephone number
Any information you choose to share with us when you contact us through our website, by email or by phone
Basic website usage data (such as pages visited), collected via cookies
We only collect information that is necessary and relevant.
How we use your information
We use your information to:
Respond to enquiries and provide support
Arrange meetings or consultations
Provide information about our services when requested
Improve our website and services
We will never sell your data or use it for unnecessary marketing.
Legal basis for processing your data
Under UK GDPR, we process your data because:
You have given consent
It is necessary to respond to your enquiry or provide a service
We have a legitimate interest in running our business responsibly
How we store and protect your data
Your data is stored securely and only accessed by those who need it. We take appropriate measures to protect your information from loss, misuse or unauthorised access.
We only keep your information for as long as necessary and in line with legal and regulatory requirements.
Sharing your information
We do not share your personal information with third parties unless:
It is necessary to provide a service you have requested
We are legally required to do so
Any third parties we work with are required to handle your data responsibly and securely.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how the site is used. You can control or disable cookies through your browser settings at any time.
Your rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Ask us to delete your data where appropriate
Withdraw consent at any time
To exercise any of these rights, please contact us.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page.